Accessories
Ammunition
Clothing
Holsters
Weapon Cases
Weapon Systems


SCDS Ammo Privacy Policy


Safeguarding your Personal Information


We know that we earn your business and your trust with each transaction. And that is why we will take every step necessary to protect your privacy by safeguarding any personal information. We will not disclose your personal information to third parties.

STERLING CROSS DEFENSE SYSTEMS CORP. ("Sterling Cross") is the owner and operator of SCDSAMMO.CA. SCDSAMMO.CA is the E-Commerce site for civilian sales for Sterling Cross. We will not use, or disclose your personal information without your consent - except as required or permitted by law. We do not and will not sell or rent your personal information to anyone for any reason. Personal information you provide to us will only be used by us as part of our ongoing efforts to provide you with superior service and selection.
Our mandate for protecting your privacy is to ensure that our privacy standards meet or exceed the guiding principles established in federal and provincial privacy legislation.

At SCDSAMMO.CA, we gather and use personal information to provide you with the services you have requested or to offer additional products and services we believe you might be interested in. Providing us with your personal information is always your choice.

SCDSAMMO.CA E-Commerce Transactions

The information provided by you to make a purchase on SCDSAMMO.CA is collected by SCDSAMMO.CA to process your online transaction. In order to protect you from a fraudulent transaction, SCDSAMMO.CA may provide your personal information, including but not limited to your address and credit card information, with a reputable third party organization to perform an address verification.

Newsletters or publications

You may from time to time be given an option to receive communications from SCDSAMMO.CA concerning such things as new products, featured merchandise, seminars, newsletters or special offers. Should you choose to register; we will collect your contact information (such as name, address and/or e-mail address in the case of electronic newsletters). This information will only be used to send you the information you have requested unless you consent to receive additional material from us.

Disclosure to third party service providers

During the process of delivering our content and information to you, we do not automatically collect any personally identifiable information about you such as name, address, phone number, or e-mail address. However, we do obtain some types of non-personally identifiable information such as the Internet Service Provider you use to connect to the Internet, your browser type, or the type of computer operating system you use (Macintosh or Windows, for example). This non-personally identifiable information collected by us is used for the purpose of analyzing our traffic.

When you purchase from our site, we may collect certain personal information to identify you, and to assist you in purchasing your product. We will not disclose your personal information to third parties, except in the following circumstances: to comply with a subpoena, warrant or order issued or made by a court, person or body with jurisdiction to compel the production of personal information; to an entity, which may be a government institution or other person that has lawful authority to obtain the information; to a public body or a law enforcement agency concerning an offence under the laws of Canada or a province, to our internal or external legal counsel.

General

All the information you provide to us is securely maintained and is kept strictly confidential to a level appropriate to the level of sensitivity of the information. We use a variety of security measures such as restricting employee access to files, data centers, and using locked file cabinets. In addition we make use of electronic security measures such as passwords, personal ID numbers and data encryption as appropriate.

Employees must conform to our Privacy Code and observe the highest standards of confidentiality. We subscribe to the general principle that only those employees that need to know the information in order to provide you services have access to your information.

When is my information removed?

We keep your personal information on file as long as we need it to provide you with a service and to meet legal requirements. When it is no longer needed we destroy the information or render it anonymous. Should you desire, you can contact us and request that we remove your information from our records. We will make every reasonable effort to honour your request, however, we may retain some information you have requested to remove to prevent fraud, collect moneys owed, resolve disputes, and to comply with federal and provincial legal requirements.

Changes to our Privacy Policy

Our business constantly changes to meet the needs of our customers and as a result our policies and procedures pertaining to privacy and security are also subject to change. We reserve the right at any time to change or modify any of our practices, policies and procedures which relate to privacy and security.

If you have a complaint or a question for us

We hope you give us the opportunity to correct any situation that does not meet your expectations. If you have any concerns about privacy, confidentiality or our policies and procedures we want to know about it. All inquires relating to personal information will receive prompt attention and be acknowledged within 5 business days.

It's all about trust

We will continuously assess ourselves to ensure that customer privacy is respected. We will conduct our business in a manner that meets the expectations of our customers in the many communities in which we do business.